Who we are

National Brand

With more than 47 years of experience, EFAPEL is a benchmark in the low-voltage electrical solutions sector in Portugal.

Founded in 1978 in Serpins, Lousã (one of the most central regions of the country), we have five industrial units equipped with cutting-edge technology and around 500 employees. Over the years, we have expanded overseas and are now present in more than 65 countries.

EFAPEL combines innovation, quality and sustainability to respond to an ever-changing market, reinforcing its commitment to social responsibility and investment in the continuous training of its teams.

Our processes and products boast internationally recognised quality, with NP EN ISO 9001:2015 (quality), ISO 14001:2015 (environment) and ISO 45001:2018 (occupational health and safety) certifications, in accordance with the Portuguese Institute for Quality.

What we do

Solutions for Electrical Installations

At EFAPEL, we develop and manufacture solutions for low-voltage electrical installations, aiming to offer the market a complete range of products that ensure confidence, excellence and efficiency in every project.
With a portfolio of more than 8,000 references, production takes place at the brand's five industrial units, ensuring high quality standards at every stage of the process.

We are a company certified according to the following standards:

NP EN ISO 9001 (Quality Management)

NP EN ISO 14001 (Environmental Management)

ISO 45001 (Occupational Health and Safety Management)

At EFAPEL, we develop and manufacture solutions for low-voltage electrical installations, aiming to offer the market a complete range of products that ensure confidence, excellence and efficiency in every project.
With a portfolio of more than 8,000 references, production takes place at the brand's five industrial units, ensuring high quality standards at every stage of the process.

We are a company certified according to the following standards:

NP EN ISO 9001 (Quality Management)

NP EN ISO 14001 (Environmental Management)

ISO 45001 (Occupational Health and Safety Management)

Our Commitments

Environment and the Future

The EFAPEL brand's DNA is guided by ethics in every decision and relationship, adopting total transparency and integrity.

Simplicity guides product design, resulting in products that are intuitive and inspire reliability from conception through to use. Rigour marks every stage of the production chain and provides structural solidity, sustaining the organisation's growth. Service is an absolute priority, with dedicated teams which respond promptly and effectively to customer needs, strengthening trust in the brand. Lifelong quality is reflected in the constant review of processes and products, extending the durability of solutions and prolonging user satisfaction.

EFAPEL is committed to sustainability through rigorous control of environmental impacts, the use of 100% recyclable packaging and the promotion of responsible practices among employees, suppliers and customers. End-of-life treatment of electrical products covered by the WEEE Directive 2012/19/EU is provided through a contract with a legally certified company.

The EFAPEL brand's DNA is guided by ethics in every decision and relationship, adopting total transparency and integrity.

Simplicity guides product design, resulting in products that are intuitive and inspire reliability from conception through to use. Rigour marks every stage of the production chain and provides structural solidity, sustaining the organisation's growth. Service is an absolute priority, with dedicated teams which respond promptly and effectively to customer needs, strengthening trust in the brand. Lifelong quality is reflected in the constant review of processes and products, extending the durability of solutions and prolonging user satisfaction.

EFAPEL is committed to sustainability through rigorous control of environmental impacts, the use of 100% recyclable packaging and the promotion of responsible practices among employees, suppliers and customers. End-of-life treatment of electrical products covered by the WEEE Directive 2012/19/EU is provided through a contract with a legally certified company.

01

product

technology that meets the needs and expectations of our customers

02

quality

agile, effective service, with a direct line to our Technical Support Service

03

quality

rigorous control, from conception through to use

04

DNA

ethics run through every decision and relationship

MISSION

To create and produce the best range of devices, trunkings and accessories for electrical installations, committed to the satisfaction of Customers, Employees, Suppliers, Shareholders, Society and other Stakeholders

...ensuring value for the customer, meeting their needs and expectations...
...developing products and processes with efficiency and effectiveness, pursuing the elimination of all waste...
...developing the talent of our employees, keeping them motivated and encouraging creativity...
...ensuring safe and healthy workplaces and the consultation and participation of employees on these matters…
...continually improving environmental performance and contributing to local and national development...
...to ensure the sustained growth of EFAPEL.

VISION

To be a company known for excellence in the field of electrical solutions.

VALUES

Ethics → Honesty and Integrity

Rigour → Fulfilling commitments made to all stakeholders

Simplicity → What is simple is brilliant

Dynamism → A focus on change and learning

Creativity → The pursuit of innovative solutions

POLICY

→ Customer First

→ Getting it Right First Time

→ The Supplier is a Business Partner

→ Continually Improving the Organisation's Performance

→ Complying with Legislation and Other Applicable Requirements

→ Promoting the Information and Training of Employees and Others Working on Behalf of EFAPEL

→ Protecting the Environment

→ Preventing Occupational Risks

OUR COMMITMENTS

To our Customers

Our policy has always been guided by three fundamental pillars:

→ The Product: Designing and manufacturing Quality products that meet the needs and expectations of our Customers;

→ The Service: Serving our Customers as quickly and effectively as possible;

→ The Best Value for Money.

To our Employees

We provide all our employees, suppliers and others with access to the Whistleblowing Portal.
This is a secure, confidential system for reporting irregularities, which can be used to raise any matter you consider important.


To Product Quality and Safety

→ All our products are designed, manufactured and tested in strict compliance with all applicable standards, meeting the requirements of each country they are intended for.

→ We guarantee the Quality and Safety of our products, from conception through to use, through constant supervision throughout the production process and rigorous Quality Control.


To the Environment and the Future

→ All environmental aspects are systematically identified, controlled and monitored to ensure continuous improvement in environmental performance.

→ We encourage our Employees, Suppliers and Customers to apply the company's day-to-day environmental practices in their own routines.

→ All packaging (product, sample and transport packaging) is 100% recyclable and should be disposed of in the appropriate recycling bins.

→ We provide end-of-life treatment of electrical products covered by the WEEE Directive 2012/19/EU, through a contract with a legally certified company.

our customers

What they say about us

"Like any piece from EFAPEL's Logus90 line, excellent quality and elegant, contemporary electrical equipment."

Maria Vasconcelos

(02 outubro 2024, leroymerlin.pt)

our contacts

Get in touch with us